Information about how to order and terms & conditions

All prices of items in our webshop include VAT and exclude shipping costs. Postage costs are based on total package weight and location (Netherlands or worldwide). The shipping costs are shown before you confirm your order and payment. Your order can only be paid using paypal.

Your order wil be securely packed and shipped within three business days after successfull payment. It may occur that orders will be shipped later than three days. Standard shipping will be used and the postage costs will be the lowest possible. 
Contact us if you are interested in a different shipping method such as 'track & trace'. Please note that this will possibly affect shipping costs.

We do not refund after purchase is made. Items can not be returned unless they are defective. Clothing (unworn) can be exchanged for a different size, but you are responsible for all package and shipping costs involved. If you want to return or exchange items you have to notify us beforehand by e-mail to get our consent. For questions regarding our return policy, please contact us before placing an order. 

Phlebotomized respects your privacy, your customer information is kept private and will only be used to complete the order.

If you have any questions regarding our webshop, merchandise or your order, please drop us a line at: [email protected], or you can use our contact form.

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